Artificial Intelligence-real world applications

Cognitive Technology

The technology industry is abuzz about machine learning (ML). While many still quip about machines taking over, there are admittedly a lot of benefits from a technology that learns and automates with experience.

AI and the User Experience

Customer relationship management (CRM) is a core technology for many businesses. As data collection and management tech-niques continue to improve, artificial intelligence (AI) helps automate processes with a goal of improving the customer…

Intelligent Systems

As artificial intelligence (AI) tools continue to develop they are integrated into more applications and improve varied business processes. One area rolling out AI capabilities is customer relationship management...

The AI-Enabled Smart Business

While business intelligence (BI) is fairly mature, most of its insights today are descriptive rather than predictive and prescriptive. Because the past and present are not always prologue, BI is insufficient for enabling businesses to…